Shipping policy

Shipping Policy

Orders are processed within 1–3 business days.

All items are handmade in small batches, so processing times may vary slightly during high demand.

Shipping Times

Delivery times depend on the carrier and destination. Most U.S. orders arrive within 3–7 business days after shipment.

Tracking

Once your order ships, you will receive a tracking number via email.

Shipping Delays

We are not responsible for delays caused by carriers, weather, or incorrect shipping information provided at checkout.

Incorrect Address

If an incorrect address is provided, we are not responsible for lost packages. Please double-check your information before placing an order.

Lost or Damaged Items

If your order arrives damaged, contact us within 48 hours with photos and we will make it right.

Some products (like wax melts or lotion-based items) may soften or melt in high temperatures. We are not responsible for heat-related damage during transit.